STR Squad scales with the stack you already run
Turn STR Squad on and the systems you run today are the systems you run at every level that follows: the calendar, the message history, the checklist app your cleaner already knows, the way March reads next to February — all of it stays, because the engine isn’t the system of record. It’s the layer that works on top of the tools you already run. Your PMS, your pricing tool, and your channels keep doing exactly what they do today. If you’re searching for property management software that scales, this is the answer: the scaling lives in the engine, and your software stays put.
What STR Squad adds is the connective work between them: routing tasks, watching rates, drafting replies, assembling reports. We add. We don’t replace.
That’s what makes one engine possible at every size. A connection is the same move at one door and at ten thousand.
The four stops on the STR Squad scale ladder
The home page compresses this story into a grid — “One platform, every scale.” The longer version:
The first door (1)
You, hosting. The engine handles the 2 a.m. messages — every channel’s guest thread in one inbox with replies drafted in your voice, pricing and calendar operated for you, turnover tasks building themselves from bookings. And the full crew is there on day one: Solo doesn’t get a starter subset of STR Squad — it gets the same 42 specialist AI agents on 12 teams that Enterprise gets.
The portfolio (2–10)
Your places, or your first owner clients. This is where cross-property work appears: task routing that knows which cleaner covers which property, dynamic pricing that reads the whole portfolio instead of one listing at a time, and, as you approach ten doors, per-property revenue analytics — because “how are we doing?” quietly became “which property is carrying which?”
The operation (11–100+)
A team, your tech stack, standards that hold at scale. Entry changes here (the table below has the numbers): portfolios past ten doors have real stacks with real seams, and a white-glove setup engagement maps them with you before STR Squad connects. More connected systems come included.
Enterprise & multi-PMC groups (1,000s)
Many managers, many brands, one engine. Roll-ups, franchises, and groups whose member PMCs each picked a different PMS get one STR Squad command center across all of it — CFO, COO, and Strategist views with consolidated reporting — while every member keeps its own stack and identity.
The STR Squad ladder, level by level
Every number here is the published card — the same one on the plans page.
| Level | Doors | Price | How you start | What’s new at this level |
|---|---|---|---|---|
| Solo | 1 | $149/mo | Self-serve · 14-day free trial | 4 connected systems, AI guest messaging on every channel, pricing + calendar operated for you, monthly owner report, white-glove onboarding |
| Portfolio | 2–5 | $199/mo | Self-serve · 14-day free trial | 5 connected systems, cross-property task routing, dynamic pricing across the portfolio |
| Host Pro | 6–10 | $299/mo | Self-serve · 14-day free trial | Per-property revenue analytics, AI-workforce orchestrator, bulk cleaner and vendor scheduling |
| Operator | 11–25 | $399/mo | Demo-led · white-glove portfolio mapping | 6 connected systems, setup engagement (fee waived on annual prepay) |
| Agency | 26–50 | $499/mo | Demo-led · white-glove portfolio mapping | 8 connected systems |
| Fleet | 51–100 | $599/mo | Demo-led · white-glove portfolio mapping | 10 connected systems |
| Enterprise | 100+ | Quoted | Scoped with you on a call | One command center across every brand and PMS — consolidated CFO, COO, and Strategist views |
| Platform Partners | Groups & travel tech | Pricing on request | Partner conversation | Run the engine across your whole group, or ship it white-label under your own brand |
Three footnotes that apply everywhere: additional connected systems are $49/mo each, counted per account rather than per property. Annual billing is two months free. And on Operator and above, annual prepay waives the one-time setup fee.
What never changes with STR Squad
- Same engine. The STR Squad levels are control surfaces, not different products. What you learn running one cabin is what you run at four hundred doors — nothing to re-learn, no “pro version” waiting to reshuffle your screens the month you grow.
- Same crew. 42 specialist AI agents on 12 teams, at every level. What grows with your portfolio is the surface they’re connected to — more systems, more properties, more brands — never the roster itself.
- One flat monthly price that holds. Never per unit, at any level. Add a door inside your band and the invoice doesn’t move. Cross a boundary and you step to the next published number — never a mid-term rewrite of the one you signed. Growth makes the price predictable.
- Your stack stays — at every level. Turning STR Squad on is a connection: your PMS remains the book of record. And the door stays open on the way out too — your data is exportable any day you want it (CSV, JSON, open API; the openness table on the plans page spells it out). A layer you can leave is a layer you can trust.
Start at your level
We’ll map your portfolio and stack with you, then connect STR Squad at your level — everything you run today keeps running, right where it is. The request takes about a minute, and we reach out within one business day.
What actually changes: the four dials
- The entry motion. Through ten doors it’s self-serve with a 14-day free trial — connect a channel and the calendar populates the same day. From eleven to one hundred it’s demo-led: we map your portfolio and stack together before anything connects. Past one hundred, we scope the build with you on a call.
- The connected surface. Four systems included at Solo, climbing to ten at Fleet — your channels, PMS, pricing tool, locks, cleaning platform — with any additional system $49/mo. The engine is the same at four systems or ten; the difference is how much of your operation it can see. What connecting six systems changes for a management company is in What Six Systems That Don’t Talk.
- The view. A monthly owner report at one door. Per-property revenue analytics as the portfolio grows. Consolidated CFO, COO, and Strategist views when there are brands and boards involved. Same signals underneath — rolled up to whoever has to answer for them.
- The control mode. This one is a choice at every level, not a feature of the big ones: Approve-first or Auto-pilot, you decide. Every agent action shows its reasoning and lands in an audit log. The natural arc is the same regardless of size — Approve-first while trust builds, then Auto-pilot one workflow at a time. What changes is how much you’ve chosen to delegate.
Want that arc at management-company scale? Approve-First AI, the human-in-the-loop adoption playbook takes the widening apart into thirty, sixty, and ninety days — what a coordinator sees on an approval, how your brand voice stays a setting your team owns, and what the audit log gives your COO and your owners.
The two crossings people ask about
Ten to eleven. The move from Host Pro to Operator swaps self-serve entry for a demo because eleven-plus-door operations have team structure and stack seams worth mapping before connection day. The STR Squad flat-price track continues uninterrupted: $399/mo, published, with the setup engagement waived on annual prepay. What connection day itself looks like is in Connect It, Keep Everything — day one of property management software implementation.
Past one hundred. Enterprise is quoted because at that size the work is bespoke — which brands, which PMSs, which views, in what order; we scope the build with you on a call. What isn’t bespoke is the architecture: the group gets one engine over all of it, with consolidated CFO, COO, and Strategist views, while every brand keeps its own stack and identity. Groups and travel-tech vendors start at the STR Squad partners page.
Frequently asked questions about scaling with STR Squad
Does STR Squad pricing really stay flat as I add properties?
Yes — inside a level. STR Squad is one flat monthly price per portfolio band, never per unit. Adding a property inside your band doesn’t change the invoice; crossing a boundary steps you to the next published level, and crossing a level never reprices you mid-term.
Do I keep my PMS at every STR Squad level?
Yes — at every level. STR Squad is built to sit on top of your PMS, which stays your system of record. At enterprise scale the same is true across many PMSs at once: one command center with consolidated CFO, COO, and Strategist views while every brand keeps its own stack and identity. The full argument is in Why Your PMS & Tech Stack Vendors Matter More With STR Squad.
What changes when I cross from 10 to 11 properties?
Mostly the entry motion. Operator (11–25 units, $399/mo) starts with a guided demo and white-glove portfolio mapping instead of self-serve signup. The price stays flat and published, more connected systems come included, and annual prepay waives the one-time setup fee.
Is STR Squad’s AI different at bigger portfolio sizes?
No — the same 42 specialist AI agents on 12 teams run at every level, from Solo up. What differs by level is the connected surface and the reporting views. Control mode is your call everywhere: Approve-first or Auto-pilot, with every agent action showing its reasoning and landing in an audit log.
We run multiple brands on different PMSs — which level is that?
That’s the STR Squad Enterprise Operational Layer: one command center over every brand and PMS, with consolidated CFO, COO, and Strategist views. Pricing is quoted around your operation. PMS and software vendors who want the engine under their own brand license it white-label — both conversations start on the partners page.
How do I get started with STR Squad at my level?
Through ten doors it’s self-serve — pick Solo, Portfolio, or Host Pro on the plans page and start the 14-day free trial, no credit card required up front. From eleven doors up, request a demo and we map your portfolio and stack together before anything connects; we reach out within one business day. Multi-brand groups and software vendors have their own track on the partners page.
Find your STR Squad level
Running eleven doors or more, the guided demo is where the ladder gets concrete: we map your portfolio and stack, and the flat-price track starts at your published level.
Through ten doors, STR Squad is self-serve — pick your level on the plans page and start the 14-day free trial, no credit card required up front. Groups and software vendors start at the partners page.